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How can we help you? 

Please have a look at our frequently asked questions.

About Sportssamurai

Who is Sports Samurai?
Sports Samurai was born out of a love of fitness and a desire to offer long lasting, modern bags for sports. After going through endless numbers of gym bags and backpacks over the years, we have struggled to find affordable sports bags that look good and are built to last. We’ve chosen the name Sports Samurai as we recognise the everyday warrior in you. We understand the pressures of a modern lifestyle and know you don’t have time to waste. This is why we only select the best bags based on style, quality and functionality.

Payments

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

Your Account & Orders

How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Shipping & Returns

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.